SPR Smartphone Repair
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Workshop hours· Setapak10am–7pm · daily
Phone repair
Kuala Lumpur · Desa Setapak

SPR Setapak. Walk in.

SmartPhone Repair · SPR Setapak — walk-in phone repair in Desa Setapak, Kuala Lumpur. Free diagnosis on arrival, all iPhone and major Android brands.

No appointment6-month warrantyNo fix, no charge
About this branch

SmartPhone Repair · SPR Setapak is a walk-in phone repair shop in Setapak, Kuala Lumpur — 18, Jln 1/27b, Desa Setapak, 53300 Kuala Lumpur. Open 10am–7pm daily, no appointment needed. Free diagnosis on walk-in, free quote on WhatsApp after a photo, and a 6-month warranty on parts and labour honoured at all 16 SPR branches. No fix, no charge.

GUARANTEES · WHY SPR

Four promises. Every repair.

  • 16 branches

  • Same-day turnaround

  • 6-month warranty

  • No fix, no fee

What each promise means
16 branches
Full KL & Selangor coverage. Walk into the nearest one without booking.
Same-day turnaround
Most phone repairs finished within 30–60 minutes. Take it home today.
6-month warranty
Every repair covered. Parts and labour. Honoured at all 16 branches.
No fix, no fee
Free diagnosis. If we cannot repair it, you pay nothing. Not a cent.
Where does it hurt

Tell us the symptom,
we'll take it from there.

Pick what is happening to your phone and read what the repair involves, how long it takes, and what the 6-month warranty covers — before you come in.

Not sure which one? Walk in — diagnosis is free and there is no charge if we cannot fix it.

Free quote on WhatsApp
No fix, no charge
WhatsApp for quote
How it works

Four steps. Zero hassle.

  1. 1WhatsApp

    Snap a photo

  2. 210 min

    Get a quote

  3. 330–90 min

    Walk into a branch

  4. 4Same day

    Take it home

What happens at each step
1. Snap a photo · Drop off
WhatsApp the damage + your device model. We reply as soon as possible.
2. Get a quote · Diagnosis
Transparent pricing before you commit. OEM-grade and premium options explained.
3. Walk into a branch · Repair
Drop in at any of 16 workshops. No appointment. Free diagnosis on arrival.
4. Take it home · Check & collect
Most repairs done the same day. 6-month warranty included on every fix.
SPR Setapak technician with a customer at the counter
Inside the shop

The people at Setapak

Walk in and this is who you deal with — no middleman, no sending your phone somewhere else. Diagnosis is free and we quote before any paid work starts.

Customer reviews

Don't take our word. Take theirs.

Google
4.9★★★★★
N=17,000+
Facebook
4.7★★★★★
N=720+
Google total across all 16 SPR branches
RVW-001Verified
★★★★★

“Brought in my iPhone 13 after it took a swim in the pool. Two other shops said replace the phone. SPR Kepong ultrasonic-cleaned the board overnight and it's been working perfectly — that was six months ago.”

C
── Mr Chen K.M.
Kepong · Water damage · 2026
RVW-002Verified
★★★★★

“Samsung S23 had the dreaded green line. Three shops said the whole OLED panel needed replacing. SPR Uptown did the green-line correction in 90 minutes. Warranty honoured, no pressure sell on extras.”

A
── Aisyah R.
Uptown Damansara · Green line · 2026
RVW-003Verified
★★★★★

“MacBook Pro battery swollen after four years. Walk-in at Mid Valley Express, OEM-grade replacement done same day while I had lunch. Clear warranty, no surprises.”

R
── Raj S.
Mid Valley · MacBook battery · 2026
About SPR Setapak

SPR Setapak is on Jalan 1/27b in Desa Setapak, the dense student / residential strip running up to Setapak Central mall. Foot-traffic skews young — TARC College students, Wangsa Maju MRT corridor commuters, and the office crowd from the surrounding shop-house rows. We see a steady mix of iPhone screen swaps and Samsung Galaxy battery replacements; the student population also means more secondhand-purchased devices, so IMEI-status checks and telco unlocks come up more often here than at our suburban branches. Closest LRT is Wangsa Maju on the Kelana Jaya line — about 8 minutes by Grab. Free parking on the side road and along the shop-house front; the row of bicycle delivery riders out front is the easiest landmark.

Setapak branch specialties

What this branch handles best.

  • Walk-ins from TARC College and the Wangsa Maju LRT corridor
  • iPhone screen + battery swap while-you-wait, no booking required
  • Secondhand-phone IMEI status checks and telco unlock services
  • Samsung Galaxy A and S series quick repairs
  • Free WhatsApp pre-quote — students often photograph the damage from class first
Services at this branch

What you can walk in for.

Each link opens the full repair guide. Notes below describe how that service runs at this specific branch.

  • iPhone Repair →

    TARC College students and Wangsa Maju MRT corridor commuters — heavy iPhone screen and battery walk-in volume, mostly mid-generation iPhone 11 through 14.

  • Samsung Repair →

    Galaxy A-series and entry Galaxy S walk-ins dominate here — student-friendly mid-range Samsung models, with screen swap and battery the most common jobs.

  • Android Repair →

    Highest Android brand mix in the network — Xiaomi, Realme, Oppo and Vivo budget devices walk in regularly because the student install base skews multi-brand.

  • Battery Replacement →

    Student-budget battery refresh — most walk-ins are 3-4 year old devices where the battery is the cheap upgrade path before considering a new phone.

  • Cracked Screen Repair →

    Same-day cracked screen swap — student walk-in flow is heaviest mid-week between classes; OEM-grade screens standard for iPhone, premium-grade option available on request.

  • Water Damage Repair →

    Hostel and rental water-damage triage — phones in rice, phones dropped in basins, phones caught in monsoon rain; same-day triage tells you upfront if it's recoverable.

Questions

Before you walk in.

Common questions. For unlisted cases, contact SPR support directly via WhatsApp.

Q.01How do I get to SPR Setapak from Wangsa Maju LRT?
About 8 minutes by Grab or 15 minutes on foot if you cut through Setapak Central. We're on Jalan 1/27b — the row of shop-houses just off Jalan Genting Klang. WhatsApp us a photo of the damage if you want a quote before walking over.
Q.02Do you give student discounts at SPR Setapak?
We don't run a formal student discount, but we always quote our best-cost option for budget repairs — for example, OEM-grade aftermarket screens at a lower price than original-quality, or single-cell battery swaps for older iPhones. Bring your student ID and ask, we work with whatever fits your budget.
Q.03I bought a phone secondhand on Carousell — can you check if it's clean before I pay?
Yes — drop in or WhatsApp us the IMEI (the seller can dial *#06# to send it). We pull the IMEI status report on the spot, free, before you commit to the purchase. If the IMEI is blacklisted, you'll know.
Q.04What are SmartPhone Repair · SPR Setapak opening hours?
10am–7pm, daily. Walk in without an appointment — free diagnosis on arrival.
Q.05What is the address of Setapak?
18, Jln 1/27b, Desa Setapak, 53300 Kuala Lumpur, Kuala Lumpur.
Q.06How do I get to Setapak?
Tap the directions button on this page — it opens turn-by-turn navigation to 18, Jln 1/27b, Desa Setapak, 53300 Kuala Lumpur. If you are unsure you are at the right shopfront, WhatsApp us and we will guide you in.
Q.07–13More questions (7)▾
Q.07What repairs can I do at Setapak?
Every iPhone repair category — screen, battery, back glass, water damage, charging port, camera, Face ID, motherboard. Samsung and other Android brands are supported for common issues. Board-level cases (motherboard, deep water damage) are sent to the Kepong flagship and come back to this branch.
Q.08How long will my repair take at Setapak?
Counter-level repairs such as screen and battery are usually done the same day, often while you wait. Motherboard (board-level) repairs take 1–2 weeks because the fault has to be traced on the logic board first, and water damage varies phone to phone, so we give you the time after inspection. WhatsApp us a photo of the problem and we will tell you the realistic turnaround for your exact model before you travel.
Q.09Can I wait at the shop while it is repaired?
For most screen and battery jobs, yes — you can wait in-store. For anything that needs parts we do not have on the shelf that day, or board-level work, we will tell you upfront and you can collect later. WhatsApp first to confirm the part is in stock at this branch.
Q.10Do I need an appointment at Setapak?
No. Every SPR branch is walk-in. Appointments are not taken and not needed — arrive any time within 10am–7pm. Messaging us first only helps confirm parts availability, it does not reserve a slot.
Q.11Do you offer a free diagnosis at Setapak?
Yes. Free walk-in diagnosis at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge.
Q.12What warranty do I get?
6-month warranty on parts and labour, honoured at all 16 SPR branches — not just the branch where the repair was done.
Q.13How do I claim the warranty if I am nowhere near Setapak?
Bring the device to whichever SPR branch is closest to you — the 6-month parts-and-labour warranty is honoured network-wide, and you do not have to return to Setapak. Tell the counter it is a warranty case and mention where the original repair was done.
Free quote

Walk into SPR Setapak. Same day. Fixed.

18, Jln 1/27b, Desa Setapak, 53300 Kuala Lumpur. 10am–7pm. Or WhatsApp us a photo for a free quote first.

Phone broken?
Free WhatsApp quote · No fix, no fee
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