KL & Selangor · 16 branchesKL & Selangor · 16 branchesWi-Fi toggle greyed out? Won't connect to any network? Bluetooth dropping? Usually an antenna flex, sometimes a board-level Wi-Fi IC reball. Free diagnosis first.
ON-BENCH REPAIR · 16 BRANCHESiPhone Wi-Fi and Bluetooth issues split into three causes: antenna flex damage (common after screen/battery work done elsewhere), Wi-Fi chip (Murata) solder failure needing reball, or iOS-side setting issue that we rule out free. Board-level cases are referred to Kepong HQ for chip-level micro-soldering, which takes 1–2 weeks.
4–24 hours depending on the cause, and we isolate it before quoting because the fixes differ a lot. First we rule out software with a network-settings reset. If Wi-Fi connects but is weak or drops, the usual cause is a damaged Wi-Fi / Bluetooth antenna flex — a counter-to-workshop repair to replace the flex, common after a drop or a careless previous repair that pinched it. The harder case is a greyed-out Wi-Fi toggle that won't turn on at all: that's typically a failed Wi-Fi IC on the logic board, and it needs board-level micro-soldering or a reball of that chip at our Kepong HQ. Bluetooth often shares the same circuitry, so when both fail together it points to the board. We tell you straight which it is after diagnosis — an antenna flex is affordable, a Wi-Fi IC reball is more involved — and the diagnosis is free so you know before you commit.
Wi-Fi / Bluetooth supported across every iPhone generation — parts stocked at all 16 branches.
Stocked at most branches · 4–24 hr at the bench · 6-month warranty.
Walk in any day — same warranty, same QC at every shop.
A greyed-out Wi-Fi switch that won't turn on is the classic sign of a failed Wi-Fi chip (IC) on the logic board, common on older iPhones and after some impacts. It's not a software setting you can fix in the menus — it needs board-level repair (micro-soldering or a reball of that chip). We confirm it with a free diagnosis first, since occasionally a network-settings reset clears a software version of the problem.
Very likely. The Wi-Fi and Bluetooth antenna flex runs near the screen and battery, and it's easy to pinch, tear or leave unseated during a careless repair. That shows up as weak signal or constant dropping right after. We re-check and replace the antenna flex and reseat the connections — bring it in and we'll confirm that's the cause.
Usually one. Wi-Fi and Bluetooth often share circuitry on the iPhone, so when both fail together it points to a single cause — commonly the antenna flex or the chip on the board — rather than two separate faults. We diagnose it as one issue, which usually means one repair, and tell you whether it's the flex (affordable) or the board (more involved).
Typically 4–24 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
All iPhone models: iPhone SE (2nd and 3rd gen), iPhone 11, 12, 13, 14, 15, and 16 series including all Pro, Pro Max, Plus, and Mini variants. Older iPhones (X, XR, XS, 8, 7, 6s) supported on a parts-availability basis at most branches.
Cost depends on the iPhone model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Wi-Fi / Bluetooth at any of 16 SPR branches across KL & Selangor. WhatsApp us a photo and we'll confirm stock + quote in minutes.
