SPR Smartphone Repair
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iPhone Water Damage Repair.

iPhone been in fresh water, salt water, or any drink? Power it off immediately and don't charge it — every extra minute powered on spreads corrosion across the logic board. SPR's Kepong HQ runs a full ultrasonic clean and microscope inspection of every IC and connector pad, with subsystem testing afterward, over a 24-hour protocol.

✓ Same-day turnaround✓ 6-month warranty✓ 16 branches, no appointment
SPR technician at the repair workbenchON-BENCH REPAIR · 16 BRANCHES
Power off first

Five signs your iPhone needs water-damage treatment.

If your iPhone has been near any liquid, power it off now and don't charge it — these are the symptoms that confirm it needs the Kepong HQ protocol.

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1/5
Won't turn on after liquid
Won't turn on after liquidPhone won't power on after contact with fresh water, salt water, sweat, or any drink — the most common reason iPhones come in for water-damage treatment.
2/5
Boot loop or random shutdowns
Boot loop or random shutdownsPhone turned on right after the spill but is now stuck on the Apple logo, looping through restarts, or shutting down on its own — corrosion spreading on the board.
3/5
Muffled speaker or Face ID fails
Muffled speaker or Face ID failsSpeaker sounds muffled, microphone recordings are distorted, or Face ID stops working after exposure — these subsystems sit close to where liquid enters.
4/5
Charging port not detecting cable
Charging port not detecting cablePort doesn't recognise a cable at all, or iOS shows a 'Liquid Detected' alert — a sign moisture is still present or has left corrosion behind.
5/5
White residue near SIM tray
White residue near SIM trayVisible white corrosion residue under the SIM tray or around the speaker grille — a clear sign the board needs the full ultrasonic clean.

iPhone water damage isn't always immediate — a phone can turn on fine after fresh water, salt water, or a spilled drink, then fail days or weeks later as corrosion spreads on the logic board. That's why the first rule is: power off and don't charge it, then bring it in as-is. At Kepong HQ we photograph the Liquid Contact Indicator and the exposure pattern, inspect the board under microscope, run a full ultrasonic isopropyl-alcohol bath to remove conductive residue, lift any pad-level corrosion we find, then test charging, audio, Face ID, cameras, Wi-Fi/Bluetooth, and cellular one by one before the phone goes back together.

Water Damage · what it looks like
  • Phone won't turn on after liquid contact — fresh water, salt water, sweat, or any drink.
  • Phone turned on initially but is now stuck on Apple logo, in a boot loop, or shutting down randomly.
  • Speaker sounds muffled, microphone records distortion, or Face ID fails after exposure.
  • Charging port doesn't detect cable, or shows 'Liquid Detected' alerts on iOS.
  • Visible corrosion (white residue) under the SIM tray or around the speaker grille.
What we check first
  • Bring the iPhone in POWERED-OFF and DON'T charge it. Every minute powered-on after liquid exposure spreads corrosion across the logic board.
  • Open the chassis on the bench, photograph the LCI (Liquid Contact Indicator) and the exposure pattern.
  • Visual inspect the logic board under microscope for corrosion, then full ultrasonic bath if any contamination present.
  • Test each subsystem after cleaning: charging, audio, Face ID, cameras, Wi-Fi/Bluetooth, cellular.
Repair path

Workshop-level (Kepong HQ): Every water-damage iPhone goes to our Kepong workshop for 24-hour treatment. Standard protocol: open chassis, photograph corrosion pattern, full ultrasonic isopropyl-alcohol bath of the logic board to remove conductive residue, microscope inspection of every IC and connector pad, targeted lift of any pad-level corrosion, full subsystem test, then re-seal with new gaskets. Recovery odds depend on time-since-exposure and what happened after — fresh-water exposure brought in within hours has the highest recovery rate; salt-water exposure that sat for a day with the phone still powered-on is the hardest. We always tell you the realistic odds during the free diagnosis before charging anything. Not recoverable: when multiple critical ICs (PMIC, baseband, Tristar) have all corroded — sometimes the most cost-effective path is data recovery from the corroded board onto a working donor iPhone.

Send these on WhatsApp for the fastest quote
  • What liquid (fresh water / salt water / pool / soft drink / coffee) and roughly how long ago.
  • Whether the iPhone was powered-on during/after exposure or you turned it off immediately.
  • Whether you've already tried to charge it, dry it in rice, or open it yourself.
  • Exact iPhone model and current symptoms (won't boot / boot loop / specific subsystem failure).

Four steps. Zero hassle.

1 · WHATSAPP
📷 photo-of-issue.jpgHi — my device has this issue, can you take a look? 😩
Sure 👍 free check first, then we'll confirm the fix + timing. Which area are you in?
Message us on WhatsAppSend your model and a photo of the issue. A technician replies fast.
2 · WALK INSPR Kepong branch storefront
Walk into any branch16 workshops, no appointment — parts usually in stock.
3 · THE BENCHSPR technicians working on phone repairs at the workshop bench
Swapped on an ESD-safe benchBoard protected, anti-static mat — watch it happen.
4 · HANDOVERSPR smartphone repair team
Tested, then take it home24 hr, with a 6-month warranty.
Illustration — not an actual customer conversation

ESD-safe benches. Every branch.

SPR branch technician at the repair counterStereo microscope · QCESD-safe matTested before handover15-SEC BENCH CLIP · PLACEHOLDER

Every repair happens on grounded anti-static workstations with calibrated tools and microscope inspection. 16 workshops, same setup.

Every iPhone. Every generation.

Water Damage supported across every iPhone generation — parts stocked at all 16 branches.

Pick your model

Tap a model — your WhatsApp message is pre-fillediPhone 13 Water Damage

Stocked at most branches · 24 hr at the bench · 6-month warranty.

WAHi SPR, I'd like a free quote. Issue: Water Damage Model: iPhone 13
Send it on WhatsApp
Questions

Before you walk in.

Q.01Will rice or a hairdryer save my water-damaged iPhone?

No — and both can make it worse. Rice doesn't remove water that's already corroding the logic board; it just absorbs surface moisture. A hairdryer can heat-damage flex cables and push contaminated water deeper. The right move is: power off, bring it in powered-off as soon as possible. Every hour matters with salt water especially.

Q.02What's the recovery rate on water-damaged iPhones?

We don't quote a fixed percentage because it depends heavily on liquid type, exposure time, and what happened after. Fresh-water exposure brought in within 1–2 hours has high recovery odds; salt-water exposure that sat overnight with the phone still on is the hardest. Free diagnosis includes our honest assessment before any charge — we tell you the realistic odds before you commit.

Q.03Can you recover photos / contacts from a water-damaged iPhone that won't turn on?

Often yes — board-level data recovery is one of our specialties at Kepong HQ. Even when the iPhone itself is unrecoverable for daily use, we can sometimes lift the storage chip onto a donor logic board to extract photos, messages, and contacts. Free assessment first; we tell you what's likely possible before any work starts.

Q.04Where can I get iphone water damage repair near me in KL or Selangor?

SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPhone first to confirm parts at the branch nearest you.

Q.05How long does iphone water damage repair take?

Typically 24 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.

Q.06Which iPhone models are covered?

All iPhone models: iPhone SE (2nd and 3rd gen), iPhone 11, 12, 13, 14, 15, and 16 series including all Pro, Pro Max, Plus, and Mini variants. Older iPhones (X, XR, XS, 8, 7, 6s) supported on a parts-availability basis at most branches.

Q.07What does iphone water damage repair cost in Malaysia?

Cost depends on the iPhone model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.

Q.08Is SPR an Apple Authorised Service Provider?

No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.

Q.09What warranty do I get?

Every water damage at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.

Q.10What kind of replacement parts do you use?

OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.

Q.11Do you offer a free diagnosis?

Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.

iPhone Water Damage Repair. Walk in. Same day.

Water Damage at any of 16 SPR branches across KL & Selangor. WhatsApp us a photo and we'll confirm stock + quote in minutes.

WhatsApp+60 18-3944 559
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