SPR Smartphone Repair
WhatsApp
Workshop hours· IOI City Mall 210am–10pm · daily
Phone repair·手机维修·Baiki telefon
NODE / PUTRAJAYA · Putrajaya

SPR IOI City Mall 2. Walk in.

SmartPhone Repair · SPR IOI City Mall 2 — walk-in phone repair in Putrajaya, Putrajaya. Free diagnosis on arrival, all iPhone and major Android brands.

No appointment6-month warrantyNo fix, no charge
About this branch

SmartPhone Repair · SPR IOI City Mall 2 is a walk-in phone repair shop in IOI City Mall 2, Putrajaya — B1-206, Basement 1, IOI City Mall 2, 62502 Putrajaya. Open 10am–10pm daily, no appointment needed. Free diagnosis on walk-in, free quote on WhatsApp after a photo, and a 6-month warranty on parts and labour honoured at all 16 SPR branches. No fix, no charge.

GUARANTEES · WHY SPR

Four promises. Every repair.

P-01ACTIVE

16 branches

Full KL & Selangor coverage. Walk into the nearest one without booking.

P-02ACTIVE

Same-day turnaround

Most phone repairs finished within 30–60 minutes. Take it home today.

P-03ACTIVE

6-month warranty

Every repair covered. Parts and labour. Honoured at all 16 branches.

P-04ACTIVE

No fix, no fee

Free diagnosis. If we cannot repair it, you pay nothing. Not a cent.

Where does it hurt

Tell us the symptom,
we'll take it from there.

Pick what is happening to your phone and read what the repair involves, how long it takes, and what the 6-month warranty covers — before you come in.

Not sure which one? Walk in — diagnosis is free and there is no charge if we cannot fix it.

Free quote on WhatsApp
No fix, no charge
WhatsApp for quote
Find us

IOI City Mall 2
on the map.

Click below for turn-by-turn directions to SmartPhone Repair · SPR IOI City Mall 2.

Services here

What we repair
at IOI City Mall 2.

Every repair category is handled on-site. Same parts, same process, same 6-month warranty across all 16 branches.

SEC-04 / PIPELINE · How it works

Four steps. Zero hassle.

STEP-01WhatsApp
Intake

Snap a photo

WhatsApp the damage + your device model. We reply as soon as possible.

STEP-0210 min
Diagnosis

Get a quote

Transparent pricing before you commit. OEM-grade and premium options explained.

STEP-0330–90 min
Repair / BAY 02·03

Walk into a branch

Drop in at any of 16 workshops. No appointment. Free diagnosis on arrival.

STEP-04Same day
QC + Pickup

Take it home

Most repairs done the same day. 6-month warranty included on every fix.

SPR IOI City Mall 2 technician with a customer at the counter
Inside the shop

The people at IOI City Mall 2

Walk in and this is who you deal with — no middleman, no sending your phone somewhere else. Diagnosis is free and we quote before any paid work starts.

SEC-07 / QA AUDIT

Don't take our word. Take theirs.

Google
4.9★★★★★
N=17,000+
Facebook
4.7★★★★★
N=720+
Google total across all 16 SPR branches
RVW-001Verified
★★★★★

Brought in my iPhone 13 after it took a swim in the pool. Two other shops said replace the phone. SPR Kepong ultrasonic-cleaned the board overnight and it's been working perfectly — that was six months ago.

C
── Mr Chen K.M.
Kepong · Water damage · 2026
RVW-002Verified
★★★★★

Samsung S23 had the dreaded green line. Three shops said the whole OLED panel needed replacing. SPR Uptown did the green-line correction in 90 minutes. Warranty honoured, no pressure sell on extras.

A
── Aisyah R.
Uptown Damansara · Green line · 2026
RVW-003Verified
★★★★★

MacBook Pro battery swollen after four years. Walk-in at Mid Valley Express, OEM-grade replacement done same day while I had lunch. Clear warranty, no surprises.

R
── Raj S.
Mid Valley · MacBook battery · 2026
About SPR IOI City Mall 2

SPR IOI City Mall 2 is in basement unit B1-206 of the Phase 2 wing of IOI City Mall, Putrajaya. The branch serves Putrajaya residents, Cyberjaya office workers, and IOI City Mall shoppers from across the southern Klang Valley corridor — Bangi, Kajang, Seri Kembangan, and the Putra Heights / Equine Park spillover. Mall hours mean 10am–10pm daily, the longest of any SPR branch. Foot-traffic peaks weekend afternoons (mall shoppers with cracked screens) and weekday lunch (Cyberjaya office crowd taking the highway in). Mall basement parking is plentiful; mid-mall navigation can take 5 minutes from the entrance — look for the B1-206 wayfinding signs.

IOI City Mall 2 branch specialties

What this branch handles best.

  • Longest hours of any SPR branch — 10am–10pm daily, mall hours
  • IOI City Mall shoppers, Putrajaya residents, Cyberjaya office walk-ins
  • iPhone + Samsung + all major Android — quick mall-trip repairs
  • Express-style same-day battery / screen / charging port repair
  • Easy mall basement parking; B1-206 wayfinding signs throughout the mall
Services at this branch

What you can walk in for.

Each link opens the full repair guide. Notes below describe how that service runs at this specific branch.

  • iPhone Repair

    Putrajaya / Cyberjaya / Bangi / Kajang / Seri Kembangan walk-ins — mall hours mean 10am–10pm, the longest of any SPR branch; perfect for weekend shoppers and Cyberjaya office staff after-hours.

  • Cracked Screen Repair

    Mall-trip cracked screen swap — IOI City shoppers drop the phone while doing the loop, pick up later same trip; high stock on current iPhone and Galaxy screens.

  • Battery Replacement

    Battery 30-minute express on most current iPhone and Samsung — Cyberjaya office workers drive over on lunch breaks since IOI is closer than KL for them.

  • Samsung Repair

    Samsung Galaxy and Note from the Putrajaya / Bangi / Kajang corridor — Note 20, S22 / S23 the most common screen + battery jobs.

  • MacBook Repair

    MacBook walk-ins from Cyberjaya tech workers — battery, keyboard, and screen jobs handled in-mall; board-level work routed overnight to Kepong HQ.

  • Water Damage Repair

    Water-damage triage at the kiosk; deeper recovery routes to Kepong overnight and ships back to IOI for mall pickup — same 6-month warranty either way.

SEC-08 / SUPPORT · Questions

Before you walk in.

Common questions. For unlisted cases, contact SPR support directly via WhatsApp.

Q.01Where exactly in IOI City Mall is SPR?[+]
└─ Basement 1, unit B1-206 — the Phase 2 wing of the mall (the newer side). Easiest entry is via the basement parking and following the B1-206 signs. WhatsApp us if you can't find it and we'll send a pin.
Q.02Is SPR IOI City Mall 2 open later than other branches?[+]
└─ Yes — 10am–10pm daily, matching mall hours. We're the only SPR branch open until 10pm. Useful for after-work drop-offs from Cyberjaya or weekend mall trips.
Q.03Can I drive in from Cyberjaya during lunch?[+]
└─ Yes — about 10–15 minutes via the highway. Many of our weekday lunch walk-ins are Cyberjaya office staff. WhatsApp us your phone model first to confirm parts on hand.
Q.04What are SmartPhone Repair · SPR IOI City Mall 2 opening hours?[+]
└─ 10am–10pm, daily. Walk in without an appointment — free diagnosis on arrival.
Q.05What is the address of IOI City Mall 2?[+]
└─ B1-206, Basement 1, IOI City Mall 2, 62502 Putrajaya, Putrajaya.
Q.06How do I get to IOI City Mall 2?[+]
└─ Tap the directions button on this page — it opens turn-by-turn navigation to B1-206, Basement 1, IOI City Mall 2, 62502 Putrajaya. If you are unsure you are at the right shopfront, WhatsApp us and we will guide you in.
Q.0713More questions (7)
Q.07What repairs can I do at IOI City Mall 2?[+]
└─ Every iPhone repair category — screen, battery, back glass, water damage, charging port, camera, Face ID, motherboard. Samsung and other Android brands are supported for common issues. Board-level cases (motherboard, deep water damage) are sent to the Kepong flagship and come back to this branch.
Q.08How long will my repair take at IOI City Mall 2?[+]
└─ Counter-level repairs such as screen and battery are usually done the same day, often while you wait. Board-level work runs longer because the fault has to be traced on the logic board first. WhatsApp us a photo of the problem and we will tell you the realistic turnaround for your exact model before you travel.
Q.09Can I wait at the shop while it is repaired?[+]
└─ For most screen and battery jobs, yes — you can wait in-store. For anything that needs parts we do not have on the shelf that day, or board-level work, we will tell you upfront and you can collect later. WhatsApp first to confirm the part is in stock at this branch.
Q.10Do I need an appointment at IOI City Mall 2?[+]
└─ No. Every SPR branch is walk-in. Appointments are not taken and not needed — arrive any time within 10am–10pm. Messaging us first only helps confirm parts availability, it does not reserve a slot.
Q.11Do you offer a free diagnosis at IOI City Mall 2?[+]
└─ Yes. Free walk-in diagnosis at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge.
Q.12What warranty do I get?[+]
└─ 6-month warranty on parts and labour, honoured at all 16 SPR branches — not just the branch where the repair was done.
Q.13How do I claim the warranty if I am nowhere near IOI City Mall 2?[+]
└─ Bring the device to whichever SPR branch is closest to you — the 6-month parts-and-labour warranty is honoured network-wide, and you do not have to return to IOI City Mall 2. Tell the counter it is a warranty case and mention where the original repair was done.
SEC-09 / FREE QUOTE

Walk into SPR IOI City Mall 2. Same day. Fixed.

B1-206, Basement 1, IOI City Mall 2, 62502 Putrajaya. 10am–10pm. Or WhatsApp us a photo for a free quote first.

Phone broken?
Free WhatsApp quote · No fix, no fee
WhatsApp