KL & Selangor · 16 branchesKL & Selangor · 16 branchesCracked rear glass after a drop, but the phone otherwise still works? SPR uses laser debonding to soften the adhesive between the back glass and chassis frame — no prying, so the wireless charging coil and MagSafe magnet ring underneath stay intact. 1 to 2 hours at branches with a laser station.
ON-BENCH REPAIR · 16 BRANCHESA cracked back doesn't always mean anything else is wrong — but these signs tell us what to check before we quote.
A cracked or shattered iPhone back glass usually leaves the rest of the phone working fine, but the repair method matters — prying the glass off risks damaging the wireless charging coil, the MagSafe magnet ring, and the rear camera flex sitting right beneath it. SPR uses laser debonding instead: the laser softens the adhesive bond between the back glass and the chassis frame so the broken glass lifts off cleanly, without heat or force reaching the coil and ring underneath. Once the chassis bonding surface is cleaned, the new glass goes on with original-spec adhesive and is pressure-cured. This laser station is at Kepong HQ, Mid Valley, Uptown Damansara, Puchong Kenari, and Sri Petaling; smaller branches route the job to one of these on request.
Counter-level: 1–2 hours typical at any branch with proper laser equipment (Kepong HQ, Mid Valley, Uptown Damansara, Puchong Kenari, and Sri Petaling have the laser station; smaller branches send to Kepong on demand). Process: laser the adhesive bond between back glass and chassis frame to soften it (no prying, no heat damage to the wireless coil or MagSafe ring beneath), lift the broken glass cleanly, clean the chassis bonding surface, install the new glass with original-spec adhesive, and pressure-cure. Wireless charging coil and MagSafe magnet ring are preserved on every successful repair. Workshop-level: the rare case where the chassis frame is bent or the wireless coil itself is damaged moves to Kepong HQ for frame straightening or coil replacement. Not recoverable: extreme drop damage that has cracked the inner aluminium chassis (rare) means the phone needs full housing replacement, which is usually more expensive than a refurb of the same model — we give you that comparison free.
Back Glass Replacement supported across every iPhone generation — parts stocked at all 16 branches.
Stocked at most branches · 1–2 hr at the bench · 6-month warranty.
Walk in any day — same warranty, same QC at every shop.
Yes — laser debonding preserves the MagSafe magnet ring and the wireless charging coil. They sit between the new glass and the chassis frame, so as long as the original coil and ring weren't damaged in the drop itself, they remain fully functional after the repair.
Yes, significantly. Prying back glass risks damaging the wireless coil, the MagSafe ring, the rear camera flex, and the chassis frame's bonding surface. Laser softens the adhesive cleanly without those collateral risks. SPR uses laser stations at our larger branches; smaller branches send back-glass jobs to those locations.
On most iPhones, no — the rear camera lens is a separate cover. If both are cracked, we replace each as a separate part with separate quotes. WhatsApp us photos of both and we'll combine the quote.
SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPhone first to confirm parts at the branch nearest you.
Typically 1–2 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
All iPhone models: iPhone SE (2nd and 3rd gen), iPhone 11, 12, 13, 14, 15, and 16 series including all Pro, Pro Max, Plus, and Mini variants. Older iPhones (X, XR, XS, 8, 7, 6s) supported on a parts-availability basis at most branches.
Cost depends on the iPhone model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Every back glass replacement at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
Back Glass Replacement at any of 16 SPR branches across KL & Selangor. WhatsApp us a photo and we'll confirm stock + quote in minutes.
