iPhone Back Glass Replacement at SPR.

• 1Cracked or shattered rear glass after a drop — phone otherwise works fine.
• 2Hairline cracks in the rear that haven't separated yet but are spreading.
• 3Wireless charging stopped working after a back-glass break — coil may be exposed or contaminated.
• 4MagSafe magnets feel weaker after the break — alignment can shift when glass cracks.
• 5Back camera lens cracked along with the rear glass (separate parts, both replaceable).

Counter-level: 1–2 hours typical at any branch with proper laser equipment (Kepong HQ, Mid Valley, Uptown Damansara, Puchong Kenari, and Sri Petaling have the laser station; smaller branches send to Kepong on demand). Process: laser the adhesive bond between back glass and chassis frame to soften it (no prying, no heat damage to the wireless coil or MagSafe ring beneath), lift the broken glass cleanly, clean the chassis bonding surface, install the new glass with original-spec adhesive, and pressure-cure. Wireless charging coil and MagSafe magnet ring are preserved on every successful repair. Workshop-level: the rare case where the chassis frame is bent or the wireless coil itself is damaged moves to Kepong HQ for frame straightening or coil replacement. Not recoverable: extreme drop damage that has cracked the inner aluminium chassis (rare) means the phone needs full housing replacement, which is usually more expensive than a refurb of the same model — we give you that comparison free.