SPR Smartphone Repair
iPhone 11 · 1–2 hr · 16 branches

iPhone 11 Back Glass Replacement.

Cracked rear glass — laser debonding on all 11 variants. All variants covered: iPhone 11 · 11 Pro · 11 Pro Max. Walk into any of 16 SPR branches across KL & Selangor — no appointment needed — or WhatsApp us a photo first for a free quote.

1–2 hr6-month warranty16 branches, no appointment

iPhone 11 back glass replacement at SPR typically takes 1–2 hr at any of our 16 walk-in branches in Kuala Lumpur and Selangor. Every iPhone 11 variant is supported: iPhone 11 · 11 Pro · 11 Pro Max. Back Glass Replacement is one of the repair categories we see most often on iPhone 11 in 2026. Free diagnosis on walk-in, free quote on WhatsApp, 6-month warranty on parts and labour, honoured at all 16 branches.

Back Glass Replacement · what it looks like on iPhone 11
  • Cracked or shattered rear glass after a drop — phone otherwise works fine.
  • Hairline cracks in the rear that haven't separated yet but are spreading.
  • Wireless charging stopped working after a back-glass break — coil may be exposed or contaminated.
  • MagSafe magnets feel weaker after the break — alignment can shift when glass cracks.
  • Back camera lens cracked along with the rear glass (separate parts, both replaceable).
By iPhone 11 variant

Back Glass Replacement differences by variant.

  • iPhone 11
    LCD display — different parts tier from 11 Pro / 11 Pro Max OLED. Cheaper screen replacement than the Pro variants.
  • iPhone 11 Pro
    OLED display; triple-lens camera array.
  • iPhone 11 Pro Max
    OLED display, largest 11-series cell — slowest battery wear in the 11 family.
What we check first on your iPhone 11
  • Check whether wireless charging still works (place on a Qi or MagSafe charger) — confirms whether the coil is intact.
  • Inspect the camera lens and bump separately — these are different parts from the back glass.
  • Verify the chassis frame isn't bent — a bent frame may need straightening before new glass sits flush.
  • Identify the variant precisely (Pro vs Pro Max vs standard) — back-glass parts and disassembly differ.
How iPhone 11 back glass replacement actually goes

Counter-level: 1–2 hours typical at any branch with proper laser equipment (Kepong HQ, Mid Valley, Uptown Damansara, Puchong Kenari, and Sri Petaling have the laser station; smaller branches send to Kepong on demand). Process: laser the adhesive bond between back glass and chassis frame to soften it (no prying, no heat damage to the wireless coil or MagSafe ring beneath), lift the broken glass cleanly, clean the chassis bonding surface, install the new glass with original-spec adhesive, and pressure-cure. Wireless charging coil and MagSafe magnet ring are preserved on every successful repair. Workshop-level: the rare case where the chassis frame is bent or the wireless coil itself is damaged moves to Kepong HQ for frame straightening or coil replacement. Not recoverable: extreme drop damage that has cracked the inner aluminium chassis (rare) means the phone needs full housing replacement, which is usually more expensive than a refurb of the same model — we give you that comparison free.

Send these on WhatsApp for the fastest iPhone 11 quote
  • Clear photo of the cracked back showing the extent of the damage.
  • Exact iPhone model and variant (e.g., 'iPhone 14 Pro Max', not just 'iPhone 14').
  • Whether wireless charging still works on a Qi or MagSafe charger.
  • Any accompanying damage (camera lens crack, frame dent, screen crack).
SEC-04 / PIPELINE · How it works

Four steps. Zero hassle.

STEP-015 min
Intake

Snap a photo

WhatsApp the damage + your device model. We reply within 5 minutes.

STEP-0210 min
Diagnosis

Get a quote

Transparent pricing before you commit. OEM-grade and premium options explained.

STEP-0330–90 min
Repair / BAY 02·03

Walk into a branch

Drop in at any of 16 workshops. No appointment. Free diagnosis on arrival.

STEP-04Same day
QC + Pickup

Take it home

Most repairs done the same day. 6-month warranty included on every fix.

16 Branches
Locations

16 branches.
One always nearby.

Walk in during opening hours. No appointment needed. Each branch is owned and operated by SPR — same standard everywhere.

SEC-07 / QA AUDIT

Don't take our word. Take theirs.

Google
4.9★★★★★
N=2,200+
Facebook
4.7★★★★★
N=720+
RVW-001Verified
★★★★★

Brought in my iPhone 13 after it took a swim in the pool. Two other shops said replace the phone. SPR Kepong ultrasonic-cleaned the board overnight and it's been working perfectly — that was six months ago.

C
── Mr Chen K.M.
Kepong · Water damage · 2026
RVW-002Verified
★★★★★

Samsung S23 had the dreaded green line. Three shops said the whole OLED panel needed replacing. SPR Uptown did the green-line correction in 90 minutes. Warranty honoured, no pressure sell on extras.

A
── Aisyah R.
Uptown Damansara · Green line · 2026
RVW-003Verified
★★★★★

MacBook Pro battery swollen after four years. Walk-in at Mid Valley Express, OEM-grade replacement done same day while I had lunch. Clear warranty, no surprises.

R
── Raj S.
Mid Valley · MacBook battery · 2026
SEC-08 / SUPPORT · Questions

Before you walk in.

Common questions. For unlisted cases, contact SPR support directly via WhatsApp.

Q.01Where can I get iPhone 11 back glass replacement near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across KL and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. No appointment needed. WhatsApp us a photo of your iPhone 11 first to confirm which branch has parts in stock for back glass replacement.
Q.02How long does iPhone 11 back glass replacement take?[+]
└─ 1–2 hr at most SPR branches for iPhone 11. Walk in without an appointment, or WhatsApp us first to confirm parts at the location nearest you. All iPhone 11 variants are covered: iPhone 11 · 11 Pro · 11 Pro Max.
Q.03What does iPhone 11 back glass replacement cost in Malaysia?[+]
└─ We don't post fixed prices because cost depends on which iPhone 11 variant (iPhone 11 · 11 Pro · 11 Pro Max), the parts tier you choose, and whether any secondary damage is involved. WhatsApp us a clear photo of the issue and the exact model — we send a free quote within minutes. No charge for walk-in diagnosis.
Q.04What warranty does SPR give on iPhone 11 back glass replacement?[+]
└─ Every iPhone 11 repair includes a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor. Bring the device to any SPR location for warranty work. Motherboard and water-damage repairs carry shorter warranties due to the unpredictable progression of underlying damage — we explain the terms before any work starts.
Q.05Will MagSafe and wireless charging still work after back-glass replacement?[+]
└─ Yes — laser debonding preserves the MagSafe magnet ring and the wireless charging coil. They sit between the new glass and the chassis frame, so as long as the original coil and ring weren't damaged in the drop itself, they remain fully functional after the repair.
Q.06Is laser back-glass repair safer than prying?[+]
└─ Yes, significantly. Prying back glass risks damaging the wireless coil, the MagSafe ring, the rear camera flex, and the chassis frame's bonding surface. Laser softens the adhesive cleanly without those collateral risks. SPR uses laser stations at our larger branches; smaller branches send back-glass jobs to those locations.
Q.07Is the rear camera lens part of back glass replacement?[+]
└─ On most iPhones, no — the rear camera lens is a separate cover. If both are cracked, we replace each as a separate part with separate quotes. WhatsApp us photos of both and we'll combine the quote.
Q.08Does iPhone 11 use the same screen as iPhone 11 Pro?[+]
└─ No. Standard iPhone 11 uses an LCD display; 11 Pro and 11 Pro Max use OLED. Replacement-screen tiers, prices, and stock are different categories — the variant matters when quoting. WhatsApp us a photo of your back-cover and we confirm which tier applies.
Q.09Is repair still worth it on iPhone 11 in 2026?[+]
└─ Battery replacement on a working 11: almost always yes — restores another 2–3 years of practical use. Battery + screen on the standard 11: usually still yes (LCD is the cheaper screen tier). Screen replacement on a 11 Pro Max with multiple other faults: borderline; we give an honest cost-vs-replace comparison free during the diagnosis.
Q.10iPhone 11 charging port not detecting cable — fix?[+]
└─ Universal at 7 years. Lint clean at any branch (free) resolves the majority of cases. If the Lightning flex pins are bent or worn out, we replace the port flex; quote on WhatsApp before work starts.
Housing / back panel repair · other Apple devices

Same back glass replacement. Different Apple device?

Same fault pattern shows up across the Apple cluster — SPR handles back glass replacement on every Apple device. Pick what you have:

SEC-09 / RESERVE A SLOT

Your iPhone 11. back glass replacement today.

iPhone 11 back glass replacement at SPR — 1–2 hr, 6-month warranty, 16 branches. WhatsApp us a photo for a free quote.

Phone broken?
Free WhatsApp quote · No fix, no fee
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