iPhone Battery Replacement.

Yes — provided the new cell is correctly paired to the logic board. iPhone 11 and newer require this pairing or iOS shows 'Important Battery Message' / 'Unknown Part'. We pair every replacement battery as standard. If your phone shows the warning after a previous third-party replacement, we can usually re-pair the existing cell or swap to a properly-paired one.

No — Apple does not sell iPhone cells to repair shops. We use quality replacement cells matched to the original capacity, properly paired to the logic board, and back every battery repair with a 6-month warranty.

Almost always, but not 100%. Sudden shutdowns at high charge readings come from cell internal resistance even when Battery Health looks fine on iOS. Free diagnosis at any branch confirms — we test under load before recommending replacement. Sometimes the issue is actually a charging-port flex or a power-management IC, and we tell you straight.

Yes — 'Apple battery replacement' and iPhone battery replacement are the same job. SPR is an independent repair shop, not an Apple-authorised centre, but we replace iPhone batteries on every model with capacity-matched cells, logic-board pairing, and a 6-month warranty. Walk in or WhatsApp a photo of your Battery Health screen for a free quote.

Yes — a battery change is a walk-in, same-day job at all 16 branches, usually done in 30 to 45 minutes while you wait. No appointment needed. WhatsApp a photo of your Battery Health screen first and we will confirm the cell is in stock at the branch nearest you.

SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPhone first to confirm parts at the branch nearest you.

Typically 30–45 min at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.

All iPhone models: iPhone SE (2nd and 3rd gen), iPhone 11, 12, 13, 14, 15, and 16 series including all Pro, Pro Max, Plus, and Mini variants. Older iPhones (X, XR, XS, 8, 7, 6s) supported on a parts-availability basis at most branches.

Cost depends on the iPhone model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.

No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.

Every battery replacement at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.

OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.

Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.