KL & Selangor · 16 branchesKL & Selangor · 16 branchesOne ear cup gone silent, battery collapsed, or Digital Crown stuck on your AirPods Max? Full disassembly is needed for anything internal because they're built tight — SPR repairs the driver, battery or crown in 2 to 4 hours. Worn cushions are the quick one: magnetic, swapped in minutes.
ON-BENCH REPAIR · 16 BRANCHESNote which side and which function fails — driver, battery, crown or cushions are each a separate repair path.
AirPods Max need full disassembly for anything internal because they're built tight, unlike the modular ear cushions. For a dead or distorted ear cup, we open that side and repair or replace the driver and its internal connection. A collapsed battery is replaced internally. A stuck or unresponsive Digital Crown is cleaned and, if needed, the crown assembly replaced. Condensation and ANC weirdness are a known AirPods Max moisture issue — we dry and clean the ear cups and check the mics and sensors that noise cancellation relies on; if moisture has reached the board, we clean that too. Ear cushions are the easy one: they're magnetic, so worn or torn ones pop off and new ones attach in minutes, no disassembly needed. As with all sealed Apple audio gear, the careful part is opening and re-closing without damage — we test both drivers, the crown, ANC and battery before returning them. Workshop-level, typically 2–4 hours, and we tell you upfront which repairs are quick and cheap (cushions, a clean) versus more involved (driver, battery, board) so you can decide.
Workshop-level, typically 2–4 hours, and AirPods Max need full disassembly for anything internal because they're built tight. For a dead or distorted ear cup we open that side and repair or replace the driver and its connection. A collapsed battery is replaced internally. A stuck or unresponsive Digital Crown is cleaned and, if needed, the crown assembly replaced. The ear cushions are the easy one — they're magnetic, so we can swap worn or torn cushions in minutes without opening anything. Condensation and ANC issues from the known moisture problem are dried out and cleaned, and we check the mics and sensors that drive noise cancellation. As with all sealed Apple audio gear, the careful part is opening and re-closing without damage, and we test both drivers, the crown, ANC and battery before returning them. We tell you upfront which repairs are quick and cheap (cushions, a clean) versus more involved (driver, battery, board) so you can decide.
AirPods Max supported across every AirPods generation — parts stocked at all 16 branches.
Stocked at most branches · 2–4 hr at the bench · 6-month warranty.
Walk in any day — same warranty, same QC at every shop.
Usually yes. A silent or distorted ear cup is typically a driver or internal-connection fault on that side, and we open that cup to repair or replace the driver. We test both sides, the crown and ANC after, so you get balanced sound back. Bring it in for a free diagnosis and we'll tell you whether it's a connection, the driver, or something cheaper.
Yes, and it's the quickest, cheapest fix we do on them — the cushions are magnetic, so worn or torn ones pop off and new ones attach in minutes, no disassembly needed. If your only issue is flattened or torn cushions, that's all you need; we'll confirm the rest of the headphones are fine while you're here.
It's a known issue with AirPods Max — moisture can build up inside the ear cups, especially with sweat or moving between cold and warm air, and it can upset noise cancellation and the sensors. We dry and clean the cups and check the mics and sensors that ANC relies on. If moisture has reached the board we clean that too. Bring it in before it corrodes anything internally.
SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your AirPods first to confirm parts at the branch nearest you.
Typically 2–4 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Every AirPods generation — AirPods 2/3/4, AirPods Pro 1 and 2, AirPods Max. Charging cases (Lightning and USB-C) repaired separately if needed.
Cost depends on the AirPods model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Every airpods max at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
AirPods Max at any of 16 SPR branches across KL & Selangor. WhatsApp us a photo and we'll confirm stock + quote in minutes.
