SPR Smartphone Repair
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AirPods 3 / AirPods 2 · 2–4 hr · 16 branches

AirPods 3 / AirPods 2 AirPods Max.

Ear-cup driver fault, battery, Digital Crown, cushion replacement. Full disassembly needed. All variants covered: AirPods 2nd Gen (2019) · AirPods 3rd Gen Lightning case (2021) · AirPods 3rd Gen MagSafe case (2021) · AirPods 3rd Gen USB-C case (2023). Walk into any of 16 SPR branches across KL & Selangor — no appointment needed — or WhatsApp us a photo first for a free quote.

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✓ 2–4 hr✓ 6-month warranty✓ 16 branches, no appointment

AirPods 3 / AirPods 2 airpods max at SPR typically takes 2–4 hr at our larger walk-in branches in Kuala Lumpur and Selangor. Every AirPods 3 / AirPods 2 variant is supported: AirPods 2nd Gen (2019) · AirPods 3rd Gen Lightning case (2021) · AirPods 3rd Gen MagSafe case (2021) · AirPods 3rd Gen USB-C case (2023). Free diagnosis on walk-in, free quote on WhatsApp, 6-month warranty on parts and labour, honoured at all 16 branches.

AirPods Max · what it looks like on AirPods 3 / AirPods 2
  • One ear cup is silent, distorted or much quieter than the other — a driver or internal connection fault.
  • Battery life has collapsed, or it won't hold charge — the internal battery is worn.
  • The Digital Crown is stuck, won't turn, or volume / playback control doesn't respond.
  • Noise cancellation or transparency mode behaves oddly, or there's condensation in the ear cups — a known AirPods Max moisture issue.
  • The ear cushions are worn, torn or won't stay attached — these are magnetic and replaceable on their own.
What we check first on your AirPods 3 / AirPods 2
  • Note which ear cup fails and how (silent, distorted, quiet) — isolates the driver side.
  • Check the Digital Crown for both rotation and the press — they're separate functions.
  • If the cushions are the only issue, they're magnetic and pop off / on — confirm whether it's just a cushion swap you need.
  • Note any moisture, condensation or ANC weirdness, especially after gym or cold-to-warm use — points to the known moisture issue rather than a dead driver.
How AirPods 3 / AirPods 2 airpods max actually goes

Workshop-level, typically 2–4 hours, and AirPods Max need full disassembly for anything internal because they're built tight. For a dead or distorted ear cup we open that side and repair or replace the driver and its connection. A collapsed battery is replaced internally. A stuck or unresponsive Digital Crown is cleaned and, if needed, the crown assembly replaced. The ear cushions are the easy one — they're magnetic, so we can swap worn or torn cushions in minutes without opening anything. Condensation and ANC issues from the known moisture problem are dried out and cleaned, and we check the mics and sensors that drive noise cancellation. As with all sealed Apple audio gear, the careful part is opening and re-closing without damage, and we test both drivers, the crown, ANC and battery before returning them. We tell you upfront which repairs are quick and cheap (cushions, a clean) versus more involved (driver, battery, board) so you can decide.

Send these on WhatsApp for the fastest AirPods 3 / AirPods 2 quote
  • What fails — an ear cup, the battery, the Digital Crown, the cushions, or ANC.
  • Which side, if it's an ear-cup or driver issue.
  • Whether there's been moisture, sweat or condensation.
  • Whether you just need cushions replaced or a deeper repair.
WhatsApp SPR — AirPods 3 / AirPods 2 AirPods Max
SEC-04 / PIPELINE · How it works

Four steps. Zero hassle.

STEP-015 min
Intake

Snap a photo

WhatsApp the damage + your device model. We reply within 5 minutes.

STEP-0210 min
Diagnosis

Get a quote

Transparent pricing before you commit. OEM-grade and premium options explained.

STEP-0330–90 min
Repair / BAY 02·03

Walk into a branch

Drop in at any of 16 workshops. No appointment. Free diagnosis on arrival.

STEP-04Same day
QC + Pickup

Take it home

Most repairs done the same day. 6-month warranty included on every fix.

16 Branches
Locations

16 branches.
One always nearby.

Walk in during opening hours. No appointment needed. Each branch is owned and operated by SPR — same standard everywhere.

Kuala Lumpur
★ KepongAmpangKuchai LamaMid ValleySetapakSri PetalingSungei WangTaman MaluriTaman Segar
Selangor & Putrajaya
Equine ParkMahkota CherasPuchong KenariRawang Anggun CityTaipan USJUptown DamansaraIOI City Mall 2
View all 16 branches →
SEC-07 / QA AUDIT

Don't take our word. Take theirs.

Google
4.9★★★★★
N=17,000+
Facebook
4.7★★★★★
N=720+
Google total across all 16 SPR branches
RVW-001Verified
★★★★★

“Brought in my iPhone 13 after it took a swim in the pool. Two other shops said replace the phone. SPR Kepong ultrasonic-cleaned the board overnight and it's been working perfectly — that was six months ago.”

C
── Mr Chen K.M.
Kepong · Water damage · 2026
RVW-002Verified
★★★★★

“Samsung S23 had the dreaded green line. Three shops said the whole OLED panel needed replacing. SPR Uptown did the green-line correction in 90 minutes. Warranty honoured, no pressure sell on extras.”

A
── Aisyah R.
Uptown Damansara · Green line · 2026
RVW-003Verified
★★★★★

“MacBook Pro battery swollen after four years. Walk-in at Mid Valley Express, OEM-grade replacement done same day while I had lunch. Clear warranty, no surprises.”

R
── Raj S.
Mid Valley · MacBook battery · 2026
SEC-08 / SUPPORT · Questions

Before you walk in.

Common questions. For unlisted cases, contact SPR support directly via WhatsApp.

Q.01Where can I get AirPods 3 / AirPods 2 airpods max near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across KL and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. AirPods repairs are concentrated at our larger branches (Kepong HQ, Mid Valley, Uptown Damansara) because of miniature-board adhesive joints and single-pod cell swap requirements — WhatsApp us first to confirm which branch is fastest for your AirPods 3 / AirPods 2.
Q.02How long does AirPods 3 / AirPods 2 airpods max take?[+]
└─ 2–4 hr at most SPR branches for AirPods 3 / AirPods 2. Walk in without an appointment, or WhatsApp us first to confirm parts at the location nearest you. All AirPods 3 / AirPods 2 variants are covered: AirPods 2nd Gen (2019) · AirPods 3rd Gen Lightning case (2021) · AirPods 3rd Gen MagSafe case (2021) · AirPods 3rd Gen USB-C case (2023).
Q.03What does AirPods 3 / AirPods 2 airpods max cost in Malaysia?[+]
└─ We don't post fixed prices because cost depends on which AirPods 3 / AirPods 2 variant (AirPods 2nd Gen (2019) · AirPods 3rd Gen Lightning case (2021) · AirPods 3rd Gen MagSafe case (2021) · AirPods 3rd Gen USB-C case (2023)), the parts tier you choose, and whether any secondary damage is involved. WhatsApp us a clear photo of the issue and the exact model — we send a free quote within minutes. No charge for walk-in diagnosis.
Q.04What warranty does SPR give on AirPods 3 / AirPods 2 airpods max?[+]
└─ Every AirPods 3 / AirPods 2 repair includes a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor. Logic-board and water-damage repairs carry shorter warranties due to the unpredictable progression of underlying damage — we explain the terms before any work starts.
Q.05One ear cup on my AirPods Max has gone silent — can it be fixed?[+]
└─ Usually yes. A silent or distorted ear cup is typically a driver or internal-connection fault on that side, and we open that cup to repair or replace the driver. We test both sides, the crown and ANC after, so you get balanced sound back. Bring it in for a free diagnosis and we'll tell you whether it's a connection, the driver, or something cheaper.
Q.06Can you just replace the ear cushions on my AirPods Max?[+]
└─ Yes, and it's the quickest, cheapest fix we do on them — the cushions are magnetic, so worn or torn ones pop off and new ones attach in minutes, no disassembly needed. If your only issue is flattened or torn cushions, that's all you need; we'll confirm the rest of the headphones are fine while you're here.
Q.07There's condensation inside my AirPods Max and ANC is acting up — is that normal?[+]
└─ It's a known issue with AirPods Max — moisture can build up inside the ear cups, especially with sweat or moving between cold and warm air, and it can upset noise cancellation and the sensors. We dry and clean the cups and check the mics and sensors that ANC relies on. If moisture has reached the board we clean that too. Bring it in before it corrodes anything internally.
Q.08My AirPods 2 die after 30 minutes — dead battery or something worse?[+]
└─ Almost certainly battery. Six-year-old AirPods 2 stem cells routinely test below 40% capacity. A single pod dying first is the most common pattern — the cell in one pod degrades faster based on which ear charges and drains more in your personal use pattern. Free diagnosis at any branch reads both cells and the case before we quote replacement.
Q.09AirPods 3 — will the Lightning, MagSafe, and USB-C case all be repaired the same way?[+]
└─ The pod stem-cell repair is identical across all three case variants. The case cell replacement differs at the port side — we access the Lightning, MagSafe, and USB-C case shells slightly differently. WhatsApp us your variant for an accurate quote on the case side.
More AirPods 3 / AirPods 2 repairs

Something else on your AirPods 3 / AirPods 2?

AirPods 3 / AirPods 2 Battery Replacement →AirPods 3 / AirPods 2 Single Pod Fault →AirPods 3 / AirPods 2 Case Repair →AirPods 3 / AirPods 2 Water Damage →
AirPods Max for other AirPods generations

Different AirPods? Same repair.

AirPods Pro 3 AirPods Max →AirPods Pro 2 AirPods Max →AirPods 4 AirPods Max →AirPods Max AirPods Max →AirPods Pro 1 / AirPods 1st Gen AirPods Max →
SEC-09 / FREE QUOTE

Your AirPods 3 / AirPods 2. airpods max today.

AirPods 3 / AirPods 2 airpods max at SPR — 2–4 hr, 6-month warranty, 16 branches. WhatsApp us a photo for a free quote.

WhatsApp now+60 18-3944 559Find nearest workshop →
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