MacBook keyboard repair at any of 16 SPR branches across KL & Selangor — Magic Keyboard scissor-switch on 2020+ models, butterfly keyboard on 2015–2019 Pro and 2018–2019 Air. Free ultrasonic key clean first; replacement only when needed. Walk in or WhatsApp us a photo of the stuck keys for a free quote.
MacBook keyboard repair at SPR starts with a free ultrasonic clean — many "dead key" cases are dust, food crumbs or dried liquid residue between the keycap and the switch dome. If cleaning resolves it, you pay nothing. If the switch itself has failed, the repair path depends on the keyboard generation. Magic Keyboard (Air 2020+, Pro 2019+) is a scissor-switch design integrated into the top case — individual key replacements are possible at branch level for most keys, full top-case swap for systemic failure. The butterfly keyboard (Pro 2015–2019, Air 2018–2019) was Apple's thinner mechanism; it had a documented stuck-key issue and Apple offered a free Keyboard Service Program for affected models. We check your serial number against the program first — if eligible, we send you to Apple before quoting our own work. Beyond eligibility, butterfly top-case replacement at SPR is full top-case + battery + trackpad as a bonded assembly. WhatsApp us your MacBook's exact model identifier (System Report → Hardware Overview) and we confirm parts and approach within 15 minutes.
4–24 hours depending on the model and cause. On scissor / Magic Keyboards (2020 and newer) we can often replace an individual keycap, scissor mechanism or the keyboard flex, which is quick and affordable. On butterfly keyboards (2016–2019) Apple built the keyboard into the top-case assembly, so a single reliably-dead key sometimes means a top-case or keyboard-assembly replacement — we always check whether a clean, a single-key fix or a flex repair will do first, because it's cheaper, and only move to the assembly when the fault genuinely needs it. Liquid-related keyboard failures are treated as a liquid job: we open it, check the board for corrosion and clean it, because a keyboard that died from a spill often has corrosion creeping toward the logic board that matters more than the keys. We test every key and the backlight before returning it. Honest note: butterfly top-case assemblies are a pricier part, so on an older MacBook we give you the cost-vs-replace picture free before you commit.
Not sure what's wrong? Send us a photo — free quote, no fix no charge.
Free WhatsApp diagnosisMost "my keyboard is broken" cases are one of these six. Walk in for a free ultrasonic clean and key-by-key test before assuming a top-case replacement.
One key needs extra force to register, or doesn't register at all. Other keys fine. Usually dust or crumbs under the switch dome. Free ultrasonic clean at the bench resolves 60–70% of these.
You type 'apple' but get 'aapple'. The switch contact has worn or there's debris bouncing the contact twice. On butterfly keyboards (2015–2019 Pro, 2018–2019 Air), this is the classic stuck-key issue — check Apple's Keyboard Service Program eligibility first.
The plastic cap came off in your hand or rocks loosely. The retention clips on the underside of the cap or the scissor mechanism beneath it have broken. Most caps can be re-seated; broken clips require keycap-and-mechanism replacement (single-key fix, not a full top-case).
Coffee, juice, beer or carbonated drink went into the keyboard. The sticky residue glues the dome to the cap and the keys start crunching. Don't try to clean it yourself — the spill went through to the board too. SPR Kepong HQ runs the whole top case through ultrasonic immediately to stop corrosion.
Some keys still light up at night, others don't. The keyboard backlight cable or the LED strip under that key zone has failed. On Apple Silicon Air and Pro, the backlight is part of the top-case bonded assembly — partial repair is not viable on these models, full top-case swap when warranted.
Three or more keys dead simultaneously, often after a drop or liquid event. This is typically a keyboard flex cable failure rather than individual switches — the cable carries signals from multiple keys. Cable replacement on Intel Pro; full top-case on Apple Silicon.
Walk-in screen and battery jobs done in 30–60 minutes. Take your phone home the same day.
Manufactured to the same specifications as the originals. Premium-grade upgrade available on request.
Free walk-in diagnosis at every branch. If we cannot repair it, you pay nothing — no diagnostic fee.
Every repair covered for 6 months on parts and labour. Honoured at all 16 branches.
KL and Selangor coverage. Walk into the workshop nearest to you — no appointment needed.
Every repair carried out by our own technicians at ESD-safe workstations. 17 years doing one thing only.
WhatsApp the damage + your device model. We reply within 5 minutes.
Transparent pricing before you commit. OEM-grade and premium options explained.
Drop in at any of 16 workshops. No appointment. Free diagnosis on arrival.
Most repairs done the same day. 6-month warranty included on every fix.
Every repair happens on grounded anti-static workstations with calibrated tools and microscope inspection. 16 workshops, same setup.
Keyboard Repair is one of 6 repair categories we handle for MacBook. Tap any below to read up on that specific repair.
From MacBook Air M1 through the latest Pro M5 Max — series-specific repair notes for the model you're holding.
Common questions. For unlisted cases, contact SPR support directly via WhatsApp.
Keyboard Repair sits in a wider Apple repair cluster — the same fault pattern shows up on other Apple devices, with the same SPR approach. Pick the device you have:
KL · Selangor — walk in, no appointment needed.
“Brought in my iPhone 13 after it took a swim in the pool. Two other shops said replace the phone. SPR Kepong ultrasonic-cleaned the board overnight and it's been working perfectly — that was six months ago.”
“Samsung S23 had the dreaded green line. Three shops said the whole OLED panel needed replacing. SPR Uptown did the green-line correction in 90 minutes. Warranty honoured, no pressure sell on extras.”
“MacBook Pro battery swollen after four years. Walk-in at Mid Valley Express, OEM-grade replacement done same day while I had lunch. Clear warranty, no surprises.”
Keyboard Repair at any of 16 SPR branches across KL & Selangor. WhatsApp us a photo and we'll confirm stock + quote in minutes.
