KL & Selangor · 16 branchesKL & Selangor · 16 branchesWhy SPR
Free check, a quote first, and nothing is repaired until you agree. Every repair has a warranty. Here is exactly how we work.
Every repair we finish is under warranty. The number of days depends on the repair, and we tell you before you pay.
Free check, quote first. We only start when you agree.
Which part we use and how they differ, told before we repair.
From drop-off to repair to pickup, you know every step.
Every repair we finish is under warranty. The number of days depends on the repair, and we tell you before you pay.
No need to go back to the store that repaired it. Bring your phone to the nearest SPR store and show the warranty record in the app.
If lines come back within the warranty period, bring it in and we'll handle it under warranty — or top up the difference for a brand-new screen.
Our technician explains this before starting — we only begin once you agree.
Warranty covers only the item we repaired.
Free check, quote first. We only start when you agree.
After checking, we tell you what needs fixing and the price
Decide not to repair? The check is free
If we can't fix it, you pay nothing
With parts in stock and no queue, usually 3–5 hours
We stop and ask you first. Nothing extra is repaired or charged without your OK.
Which part we use and how they differ, told before we repair.
We tell you which part and the price first. We only replace it when you agree.
SPR Academy trains every technician to the same standard.
From lowest to highest price. Before repair we tell you which grade, the price and the warranty days.
From lowest to highest price; available grades depend on the model.
From lowest to highest price.
Display and touch checked after a screen change
Charging and battery heat checked
Parts checked before fitting
Your phone is cleaned before we return it
Anti-static benches with microscopes, hot-air stations, battery testers and screen test jigs.
Body, display, battery, signal, camera, speaker and charging are checked before you get your phone back.
From drop-off to repair to pickup, you know every step.
If we need to unlock your phone for testing, the technician will ask first whether you want to give your password. If you prefer not to, that is fine: you can test the phone yourself at pickup.
The repair benches in all 16 stores have CCTV cameras.
After drop-off, the Repairs page in the App shows which step your phone is at and whether it is ready. We also notify you when it is done.
Tell us the model and the problem. We quote first — you decide.