Dot-projector and IR-camera diagnosis. Most fixable without logic board replacement. All variants covered: iPhone 14 · 14 Plus · 14 Pro · 14 Pro Max. Walk into any of 16 SPR branches across KL & Selangor — no appointment needed — or WhatsApp us a photo first for a free quote.
iPhone 14 face id at SPR typically takes 1–2 hr at any of our 16 walk-in branches in Kuala Lumpur and Selangor. Every iPhone 14 variant is supported: iPhone 14 · 14 Plus · 14 Pro · 14 Pro Max. Face ID is one of the repair categories we see most often on iPhone 14 in 2026. Free diagnosis on walk-in, free quote on WhatsApp, 6-month warranty on parts and labour, honoured at all 16 branches.
Counter-level: 1–2 hours for Face ID flex transfer issues from prior third-party screen swap (we lift the original Face ID flex from your old screen and move it correctly to the new screen). For drop-damaged flex on the screen itself, we replace the flex assembly. Workshop-level (Kepong HQ): when the dot projector or IR camera itself has failed (most common after drops on iPhone X / XS / XR / 11 first-gen Face ID hardware), the diagnosis moves to component-level. Apple's Face ID hardware is paired to the logic board — we use serial-preservation tools to keep Face ID working with the original board. Not recoverable: severely drop-damaged dot projectors on first-gen Face ID iPhones (X / XR / XS) sometimes can't be salvaged; in those cases the iPhone keeps working but Face ID is permanently disabled and the customer falls back to passcode.
WhatsApp the damage + your device model. We reply within 5 minutes.
Transparent pricing before you commit. OEM-grade and premium options explained.
Drop in at any of 16 workshops. No appointment. Free diagnosis on arrival.
Most repairs done the same day. 6-month warranty included on every fix.
Walk in during opening hours. No appointment needed. Each branch is owned and operated by SPR — same standard everywhere.
“Brought in my iPhone 13 after it took a swim in the pool. Two other shops said replace the phone. SPR Kepong ultrasonic-cleaned the board overnight and it's been working perfectly — that was six months ago.”
“Samsung S23 had the dreaded green line. Three shops said the whole OLED panel needed replacing. SPR Uptown did the green-line correction in 90 minutes. Warranty honoured, no pressure sell on extras.”
“MacBook Pro battery swollen after four years. Walk-in at Mid Valley Express, OEM-grade replacement done same day while I had lunch. Clear warranty, no surprises.”
Common questions. For unlisted cases, contact SPR support directly via WhatsApp.
iPhone 14 face id at SPR — 1–2 hr, 6-month warranty, 16 branches. WhatsApp us a photo for a free quote.
