Q.01用大米或吹风机能救活进水的 iPhone 吗？[+]
└─ 不能 —— 两种方法都可能让情况更糟。大米无法去除已在腐蚀主板的液体，只能吸收表面水分。吹风机会热损伤排线，并将受污染的液体推入更深处。正确做法是：关机，尽快以关机状态带来。尤其是盐水，每一小时都至关重要。
Q.02进水 iPhone 的修复率是多少？[+]
└─ 我们不给出固定百分比，因为这在很大程度上取决于液体类型、进液时间以及之后的处理方式。淡水进液且在 1–2 小时内送来的恢复几率较高；盐水进液后仍开机放置一夜是最难处理的情况。免费诊断包含我们在收费前的如实评估 —— 我们会在您确认前告知实际的修复可能性。
Q.03能从无法开机的进水 iPhone 中恢复照片和联系人吗？[+]
└─ 通常可以 —— 主板级数据恢复是我们甲洞总部的专长之一。即使 iPhone 本身无法恢复日常使用，我们有时也能将存储芯片移植到捐献主板上，提取照片、短信和联系人。先免费评估；在任何工作开始前，我们告诉您可能实现的目标。
Q.04Where can I get iphone water damage repair near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPhone first to confirm parts at the branch nearest you.
Q.05How long does iphone water damage repair take?[+]
└─ Typically 24 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which iPhone models are covered?[+]
└─ All iPhone models: iPhone SE (2nd and 3rd gen), iPhone 11, 12, 13, 14, 15, and 16 series including all Pro, Pro Max, Plus, and Mini variants. Older iPhones (X, XR, XS, 8, 7, 6s) supported on a parts-availability basis at most branches.
Q.07What does iphone water damage repair cost in Malaysia?[+]
└─ Cost depends on the iPhone model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every water damage at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
