Q.01我的 iPad 进水了但还能用 —— 需要处理吗？[+]
└─ 要 —— 即便看似正常也请尽快送来。iPad 没有防水，进到内部的液体会干在主板上、持续腐蚀线路好几天；今天还能用的 iPad，一周后可能开始出问题 —— 充不进、鬼影触控、开不了机 —— 到那时就是更大的维修了。趁它还健康时清洗，远比等下去便宜。
Q.02大米对进水的 iPad 管用吗？[+]
└─ 不管用。大米无法从密封、贴合的平板内部把液体吸出来，等待的时间就是腐蚀啃噬主板的时间。湿着开机「试试看」恰恰造成致命短路。请关机、别充电、送来我们这 —— 主板必须正确清洗。
Q.03iPad 进水后开不了机，能救回我的照片和数据吗？[+]
└─ 通常可以，但跟手机或笔记本不同。iPad 的存储焊在主板上，所以救数据意味着把主板清洗到足够干净稳定、能启动一次，这我们会在超声波清洗后于板级尝试。越早送到几率越大。若数据是首要诉求，请提前告诉我们，我们会以此为先安排维修。
Q.04Where can I get ipad water damage repair near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPad first to confirm parts at the branch nearest you.
Q.05How long does ipad water damage repair take?[+]
└─ Typically 24 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which iPad models are covered?[+]
└─ Every iPad — iPad Pro (all generations, 11 and 12.9 inch), iPad Air 1–5, iPad Mini 1–6, and standard iPad 1–10. M-series models included.
Q.07What does ipad water damage repair cost in Malaysia?[+]
└─ Cost depends on the iPad model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every water damage at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
