Q.01Apple Watch 屏幕从机身翘起了 —— 我需要换一只新手表吗？[+]
└─ 屏幕翘起是膨胀电池从内部将屏幕顶出所致。请立即停止佩戴（受损的膨胀锂电芯可能起火），尽快将手表关机后送来检修。换电后重新密封，大多数情况下手表即可恢复正常。
Q.02Apple Watch 电池多久需要更换一次？[+]
└─ 日常佩戴通常 3–4 年需要更换一次。电芯比 iPhone 小，加上 Always-On 屏幕（Series 5+）和持续心率监测，按比例耗电更快。到任一门店免费检测电池健康度，马上知道你的手表现状。
Q.03Apple Watch 换电后还能防水吗？[+]
└─ 我们会用 OEM 规格胶水重新密封并尽可能进行气压测试，但手表一经拆开，原厂防水等级就无法保证恢复。最好不要戴修好的手表游泳 —— 连 Apple 自家维修中心也有同样说明。
Q.04Where can I get apple watch battery replacement near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your Apple Watch first to confirm parts at the branch nearest you.
Q.05How long does apple watch battery replacement take?[+]
└─ Typically 2–4 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which Apple Watch models are covered?[+]
└─ Every Apple Watch: Series 3 through 9, Apple Watch SE 1 and 2, Apple Watch Ultra 1 and 2. Series 1 and 2 supported on parts-availability basis.
Q.07What does apple watch battery replacement cost in Malaysia?[+]
└─ Cost depends on the Apple Watch model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every battery replacement at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
