Q.01换屏后 Apple Watch 还防水吗？[+]
└─ 我们会用 OEM 规格胶水重新密封并尽可能进行气压测试，但任何拆开过的 Apple Watch 都无法保证恢复原厂防水等级。最好不要戴修好的手表游泳 —— 这一点连 Apple 自家维修中心都有同样说明。
Q.02可以只换 Apple Watch 正面玻璃（不换 OLED）吗？[+]
└─ 不行 —— Apple Watch 屏幕是完全粘合的整套总成（sapphire / Ion-X 玻璃 + OLED + 数字转换器 + 环境光传感器合为一体）。不像 iPhone，无法单独换正面玻璃。我们以 OEM 级总成整套更换。
Q.03Apple Watch Ultra 屏幕碎了 —— 跟 Series 9 修法一样吗？[+]
└─ Ultra 1 和 Ultra 2 原理相似但实操更复杂 —— 钛金属边框和 sapphire 正面需谨慎拆解以保留深水防水密封圈，Action Button 在作业期间保持原位。工时通常是 4–6 小时，而非 2–4 小时。先 WhatsApp 确认离你最近的门店有没有 Ultra 零件。
Q.04Where can I get apple watch screen replacement near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your Apple Watch first to confirm parts at the branch nearest you.
Q.05How long does apple watch screen replacement take?[+]
└─ Typically 2–4 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which Apple Watch models are covered?[+]
└─ Every Apple Watch: Series 3 through 9, Apple Watch SE 1 and 2, Apple Watch Ultra 1 and 2. Series 1 and 2 supported on parts-availability basis.
Q.07What does apple watch screen replacement cost in Malaysia?[+]
└─ Cost depends on the Apple Watch model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every screen replacement at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
