Q.01iPad 换屏和直接买新 iPad 比，值得吗？[+]
└─ iPad Air、Pro 及较新的基础款，换屏只是新机价格的一小部分，维修几乎总是更划算。较旧的基础款（iPad 5/6、Air 2），换屏加老化电池的费用开始接近整机价值时，我们会在诊断时免费给出诚实的「修 vs 换」对比，而不是一味劝修。
Q.02我的 iPad 玻璃裂了但功能都正常 —— 一定要换整块屏吗？[+]
└─ 看机型。基础款 iPad（第 7–10 代）有独立的玻璃数字化仪，通常可单独更换。iPad Air / Pro / Mini 6 及更新机型是贴合一体屏，即使只是玻璃裂也须整组更换 —— 贴合的几层无法干净分离。报价前我们会先确认你这台 iPad 属于哪种。
Q.03iPad 换屏后 Apple Pencil 还能用吗？[+]
└─ 能 —— 负责感应 Apple Pencil 的数字化仪层就是我们安装的屏幕组件的一部分，交还前我们会测试 Pencil 的追踪、压感和倾斜。如果 Pencil 在碎裂前就已失灵，那可能是独立的主板问题，我们会直接告诉你，而不是让你误以为换屏就修好了。
Q.04Where can I get ipad screen replacement near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPad first to confirm parts at the branch nearest you.
Q.05How long does ipad screen replacement take?[+]
└─ Typically 1–3 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which iPad models are covered?[+]
└─ Every iPad — iPad Pro (all generations, 11 and 12.9 inch), iPad Air 1–5, iPad Mini 1–6, and standard iPad 1–10. M-series models included.
Q.07What does ipad screen replacement cost in Malaysia?[+]
└─ Cost depends on the iPad model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every screen replacement at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
