Q.01我的 iPad 机框弯了、屏幕翘起 —— 能修吗？[+]
└─ 通常能。机框弯是屏幕边缘翘起或装不牢的常见原因，我们用受控施压矫正机框，让屏幕重新平整就位。往往同一次撞击也把屏幕弄裂了，所以我们会一起检查、一起报价。如果弯曲严重到已损伤贴合屏或主板，我们会诚实告诉你哪些能恢复、哪些不能。
Q.02iPad Pro 的后壳能换吗？[+]
└─ 有配件就能换，但这是个大活儿 —— 一体式 iPad Pro 的后铝壳承载天线和所有内部安装位，所以换它意味着把主板、电池、摄像头和排线全部转移到新壳里。我们会评估对你这个机型而言，是矫正修复还是整壳更换更划算，并提前告诉你。
Q.03我坐到 iPad 把它压弯了 —— 值得修吗？[+]
└─ 通常值得，看损伤程度。屏幕和主板都完好的局部弯曲可矫正、值得修。严重压扁、已弄裂贴合屏、弄弯主板或弄鼓电池的，是更大的活儿；较旧的 iPad 我们会免费给出诚实的「修 vs 换」对比。送来我们会把机框、屏幕、电池和主板一起评估后再报价。
Q.04Where can I get ipad back housing & frame repair near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPad first to confirm parts at the branch nearest you.
Q.05How long does ipad back housing & frame repair take?[+]
└─ Typically 2–4 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which iPad models are covered?[+]
└─ Every iPad — iPad Pro (all generations, 11 and 12.9 inch), iPad Air 1–5, iPad Mini 1–6, and standard iPad 1–10. M-series models included.
Q.07What does ipad back housing & frame repair cost in Malaysia?[+]
└─ Cost depends on the iPad model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every back housing at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
