Q.01我的 iPhone 扬声器声音闷哑 —— 要多少钱？[+]
└─ 很多时候免费。任何门店的免费超声波清洗能解决大多数「声音闷哑」的情况 —— 扬声器网孔里的蜡渍和灰尘是第一大原因。我们先做这一步，再决定是否需要付费维修。若音圈本身已损坏，动工前我们会 WhatsApp 报价。
Q.02为什么我的 AirPods 只有一只没声音，但 iPhone 两个扬声器都还好？[+]
└─ 产品不同，维修不同。iPhone 本机有自己的扬声器和听筒；AirPods 是独立的蓝牙耳机。如果 iPhone 音频正常但一只 AirPod 没声音，那是 AirPods 维修（本站另有专页）。如果是 iPhone 扬声器没声，看这页就对了。
Q.03对方说我声音很远 —— 是麦克风还是扬声器的问题？[+]
└─ 几乎总是底部麦克风（最靠近 Lightning / USB-C 接口的那个）。免费诊断逐一测试 iPhone 三个麦克风；若底部麦克风故障，我们只更换那个模组。有时问题其实是软件设置（降噪已关闭），我们会免费告知。
Q.04Where can I get iphone speaker & microphone repair near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPhone first to confirm parts at the branch nearest you.
Q.05How long does iphone speaker & microphone repair take?[+]
└─ Typically 45–90 min at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which iPhone models are covered?[+]
└─ All iPhone models: iPhone SE (2nd and 3rd gen), iPhone 11, 12, 13, 14, 15, and 16 series including all Pro, Pro Max, Plus, and Mini variants. Older iPhones (X, XR, XS, 8, 7, 6s) supported on a parts-availability basis at most branches.
Q.07What does iphone speaker & microphone repair cost in Malaysia?[+]
└─ Cost depends on the iPhone model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every speaker / microphone at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
