Q.01我 iPad 后置摄像头上的玻璃裂了但照片看着正常 —— 需要换摄像头吗？[+]
└─ 通常不用。镜头盖玻璃是盖在摄像头模组上方的独立部件，所以如果照片还清晰，往往只需换玻璃 —— 比换整个摄像头便宜。我们会先确认下方模组没损坏；裂着不管，暴露的镜头会进灰进潮，所以最好在影响画质前换掉。
Q.02我 iPad 相机黑屏或显示「摄像头不可用」—— 是坏了吗？[+]
└─ 不一定。黑屏预览或「摄像头不可用」有时是重启或更新就能清除的系统假死，所以我们先试这个 —— 免费。若仍存在，是摄像头模组或其排线失效、需要更换。报价前我们会诊断属于哪种，免得在重启就能解决时让你花硬件的钱。
Q.03如果 Face ID 也不工作了（iPad Pro），能修前摄吗？[+]
└─ 能修，但它们是联动的，所以我们会仔细测。iPad Pro 的前摄共用运行 Face ID 和 Center Stage 的 TrueDepth 模组，所以故障或撞击可能同时影响两者。我们会诊断是摄像头、Face ID 点阵投影仪，还是排线，并告诉你哪些能修 —— 有些 Face ID 故障是板级的。免费诊断会精确锁定到底是哪里坏了。
Q.04Where can I get ipad camera repair near me in KL or Selangor?[+]
└─ SPR has 16 walk-in branches across Kuala Lumpur and Selangor — Kepong, Uptown Damansara, Puchong Kenari, Sri Petaling, Taman Segar, Setapak, Mahkota Cheras, Pandan Indah, Ampang, Mid Valley, IOI City Mall, Sungai Wang, Maluri, Equine Park, Taipan USJ, and Kuchai Lama. Walk into any branch — no appointment needed — or WhatsApp us a photo of your iPad first to confirm parts at the branch nearest you.
Q.05How long does ipad camera repair take?[+]
└─ Typically 1–2 hr at any of our 16 branches. Walk in without an appointment, or WhatsApp us your model to confirm stock first.
Q.06Which iPad models are covered?[+]
└─ Every iPad — iPad Pro (all generations, 11 and 12.9 inch), iPad Air 1–5, iPad Mini 1–6, and standard iPad 1–10. M-series models included.
Q.07What does ipad camera repair cost in Malaysia?[+]
└─ Cost depends on the iPad model and the parts tier you choose. We don't post fixed prices because every case is different. WhatsApp us a photo of the damage and the model and we send a free quote within minutes. No charge for diagnosis if you walk in.
Q.08Is SPR an Apple Authorised Service Provider?[+]
└─ No — SPR is independent. We're not Apple, not an Apple Authorised Service Provider, and we don't claim to be. We've been repairing Apple devices for 17 years across 16 branches in KL and Selangor. If you specifically want Apple-genuine parts and an Apple-issued service record, your only option is Apple's own out-of-warranty service. If you want fast same-day independent repair with a 6-month warranty at independent shop pricing, that's us.
Q.09What warranty do I get?[+]
└─ Every camera repair at SPR comes with a 6-month warranty on parts and labour, honoured at all 16 branches across KL and Selangor — bring it to any SPR location for warranty work, not just the branch where the repair was done. Water-damage repairs carry a shorter warranty due to the unpredictable progression of corrosion.
Q.10What kind of replacement parts do you use?[+]
└─ OEM-grade parts as standard — manufactured to the same specifications as the originals. Premium-grade options are available on request for most models. We show you both tiers upfront so you can choose what fits. Apple does not sell parts to repair shops, so no independent shop in Malaysia can offer Apple-genuine parts; anyone claiming so is misleading.
Q.11Do you offer a free diagnosis?[+]
└─ Yes. Free diagnosis on walk-in at every branch. If we cannot repair your device, you pay nothing — no diagnostic fee, no consultation charge. Many fixes (lint cleaning, ultrasonic cleaning, software-only) cost nothing if that's all that's needed.
